By Giulia May/Unsplash

In a recent Schwartz Rounds session at my hospital, the facilitators centered the discussion around the theme, “The Gift of Feedback.” As I listened to the panelists share their experiences, I recalled two recent exchanges with colleagues I’ve developed positive working relationships with over the years.

One was with a hardworking care partner (CP) who has been in our unit for about six years. The other exchange was with an attending physician who had been a well-respected leader in our PICU long before my 11 years working there. I find both to be very kind and very professional.

Asking a care partner for feedback.

As one of the more experienced bedside nurses in our unit, about once every four to six weeks I fill the role of relief charge nurse. I’ve done it enough over the years to feel decently comfortable in the role, but I do it so infrequently that each time I find myself relearning aspects of the role.

The charge nurse always sits in the same station as the care partner who manages the front desk. This individual gets a close-up view of how all the different relief charge nurses handle the role. One day towards the end of a busy shift, I turned […]