All Saints’ Day Blessing for Health Care Providers
Autumn Angel / photo by Julianna Paradisi 2016
November is the strangest of months. Its days are shorter, darker. It begins with All Saints’ Day, a day of remembering our dead, of loss and grief, followed late in the month by Thanksgiving, America’s celebration of abundance with gratitude.
This year on All Saints’ Day I attended a discussion of health care professionals. The audience included nurses, physicians, pharmacists, social workers, and hospital administrators. The conversation ultimately centered on the emotional difficulties of patient care.
It wasn’t a debriefing as much as collective acknowledgment that, rather than accepting help, some patients or their family members view us as the enemy, sometimes disrupting our best efforts in the name of misguided advocacy.
Nurses spoke of being labeled as “bad” and played against each other by angry patients or family members. Physicians related episodes of verbal abuse from patients or family members demanding inappropriate procedures, medications, or dosing. Some spoke of needing to take refuge to center their thoughts before ordering the appropriate care.
Like most nurses, I’ve experienced similar treatment at the hands of difficult patients, but physicians don’t generally discuss with us how they are treated. Nurses and physicians suffer silently, instead of lending […]


The Thea and James Stoneman Healing Garden at the Dana-Farber Cancer Institute is a source of tranquility and relaxation for nurses, patients, and families. Photo by Sam Ogden, Dana-Farber Cancer Institute. 