“Clark Kent has his Superman cape, while I have my spreadsheets of data and the ability to set goals and track them.”
This guest post is by Tasha Poslaniec. A registered nurse for 16 years, Tasha has worked in multiple areas, including obstetrics and cardiology. She currently works as a perinatal quality review nurse. She is one of the most viewed nursing writers on Quora, and has had essays published by the Huffington Post.
In the world of comics, Superman’s alter ego is the incognito Clark Kent. But in fact, that nerdy, data-oriented, and unassuming reporter, whose mission is to “bring truth to the forefront, and fight for the little guy,” could very easily be a quality review nurse.
The comparison between the two might seem a stretch at first, but there are some parallels that are worth pursuing—especially in the context of understanding who and what your quality nurse is, what quality nurses do, and how Clark Kent’s mission isn’t far from quality nurses’ own motivation for what we do.
An anonymous nursing role.
First, let me put into perspective exactly how anonymous most quality nurses are. Do you know who works in your quality department? Do you know where your quality department is? Did you even know that you have a quality department? If you said no to all three of those questions, then I can relate. It was a little over a year ago when I first noticed a job posting in my hospital for a “Perinatal Quality Review Nurse.” As an OB nurse with over a dozen years of experience, I was intrigued, but I was also quite uncertain as to what the “quality review” part meant.
So I investigated. I had someone walk me to an office that I never knew existed, met people I’d never seen before, and slowly became aware of a parallel universe full of terms, agencies, and processes. Who is responsible for compliance with the Core Measures? (I didn’t even really know they existed.) Who monitors the clinical quality of the physicians? (Quality nurses monitor the physicians?) What is the process for when a problem with the clinical quality is identified? The scales fell from my eyes and I was hooked. […]