Posts Tagged ‘patient safety’

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Nursing Handoffs: Do We Know What Constitutes Best Practice?

April 7, 2010

By Sylvia Foley, AJN senior editor

The patient in the next bed by mynameisharsha / Harsha K R, via Flickr

A systematic literature review on nursing handoffs, written by nurse researcher Lee Ann Riesenberg and colleagues and featured as a CE article this month, might just shock you. The researchers found that although there is  “abundant evidence that poor communication and variable procedures result in inadequate handoffs,” surprisingly little is known about what makes nursing handoffs effective. Which is kind of incredible, given how crucial handoffs are to providing safe and effective patient care.

Of the 95 English-language articles that met the researchers’ inclusion criteria, just 20 reported on research on nursing handoffs, and only 3 were found to be of reasonably good quality (scoring above 10 on a 16-point scale). The researchers concluded that although “the Joint Commission is calling for structured handoffs . . . we found very little evidence to support the use of any specific structure, protocol, or method.”

Barriers and Strategies
But the researchers were able to identify, categorize, and list numerous barriers to and strategies for handoffs that were mentioned in the literature. Read the rest of this entry ?

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Pink Slips and Patient Safety

March 10, 2010

By Peggy McDaniel, BSN, RN

It has finally gotten serious. Patient care workers at Abington (PA) Memorial Hospital can be fired for not washing their hands.

It’s as simple as that. After two years of promoting hand hygiene through education and feedback to staff, the “gloves have come off.” Sorry for the pun, but I find this article very timely considering that it is Patient Safety Awareness Week. What does hand hygiene have to do with patient safety? Quite a bit, it turns out. Abington Memorial has a personal story to tell their staff. It is about a patient, Catherine Zakrzewski, who died from an infection acquired while at their hospital. Before she died, this patient gave permission to the infection control staff to use her story for their campaign. Her story lives on and is hard to ignore. Her son happens to be a doctor at the hospital, and as a patient safety committee member he allows the hospital to continue to use his mom’s story as an example. Putting a face to the issue has made a difference.

She sailed through surgery, rehab, and went home,” said Kevin Zakrzewski, her son, a primary-care physician who practices at Abington.

But at home, a kneecap split, which happens from time to time, requiring more surgery.

Back in the hospital, Pat Zakrzewski acquired an infection, one of the worst kinds, MRSA, resistant to antibiotics.

What followed was a nightmare: removal of her new knee, amputation of a leg, and, ultimately, after a combination of 20 surgeries and hospitalizations, her death . . . .

Abington Memorial has spent the last two years focusing on hand hygiene. They employ “spies” who monitor compliance and provide instant feedback, both positive and negative.  Read the rest of this entry ?

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Color Me Wrong – Medication Errors and Color Coding

February 19, 2010

By Peggy McDaniel, BSN, RN

There has been a recent push by some manufacturers to promote color coding for product identification. Of course, even with the best intentions, these color-coded products have not reduced the incidence of medical errors and may actually promote errors.

The February Nurse Advise newsletter from the Institute for Safe Medication Practices (ISMP) (click here to subscribe to the newsletter) reports a medication error in which a nurse injected oral medication from an oral syringe into a Bard PowerPICC (percutaneously inserted central catheter). The PICC line is manufactured in a purple color and may have been confused with an enteral feeding system from Covidien, which is the same shade of purple. Even though the nurse was using an oral syringe, she was able to hold it up tightly enough to the open female luer of the PICC tubing to inject the oral medication intravenously. This error highlights both a “misconnection” and a color-coding confusion.

Read the rest of this entry ?

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The Checklist – Taking Finger-Pointing Out of the Equation

February 5, 2010

By Peggy McDaniel, BSN, RN

Ok, I will admit right off that I am a huge fan of Atul Gawande’s writing. I have read his books Better and Complications, and I think much of his work should be required reading for all health care students. I haven’t read his newest book, The Checklist Manifesto: How to Get Things Right. I plan to soon, but it’s the 3rd book down in the pile on my bedside stand.

That confession aside, there has been some recent news around the use of checklists that bears some attention. Dr. Gawande helped develop a two-minute checklist that is to be done prior to surgery. 

Dr. Peter Pronovost was involved in the development of a similar checklist related to the insertion of central lines. 

Airlines and airplane manufacturers, such as Boeing, use checklists constantly to ensure consistent, high quality outcomes. 

I did a quick Google search for “checklists and nursing” and found various references to skills and competency checklists. As a nurse, my skills have been observed and validated with checklists over the years. I have also been party to filling out checklists on myself and my peers. Come to think of it, much of our charting has been done by filling out checklists. 

I guess I am a bit surprised that the use of checklists to validate competencies and keep track of specific processes and actions by doctors and multidisciplinary teams has been so long in coming.  Read the rest of this entry ?

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Gallup Poll: Power Elite Believes Nurses Should Have More Say in Policy, Management

January 25, 2010

Shawn Kennedy, MA, RN, AJN interim editor-in-chief

RWJF reaction panel: Richard Hader, CNO, Meridian Health System, NJ; Mary Naylor, prof. of gerontology, UPenn.; Beverly Malone, National League for Nursing; Patricia Gerrity, 11th St. Health Center, Philadelphia; Susan Hassmiller, RWJF sr. advisor for nursing

Last week I attended a press conference in Washington, D.C., where the Robert Wood Johnson Foundation (RWJF) released a Gallup poll it had commissioned to find out what 1,500 opinion leaders (or as Gallup editor-in-chief Frank Newport put it, “the people who run things in this country”) think about nursing leadership and nurses’ influence on health care reform. 

It’s no surprise that most (69%) see nurses as having little influence on health reform. Nurses ranked at the very bottom—immediately below patients, who were below physicians in the rankings. Mary Naylor, an innovative leader from the University of Pennsylvania and part of a reaction panel, hit the nail on the head: “Everyone should be concerned that the largest group of health care providers and the consumers are the least influential.” (Those seen as having the greatest influence are government officials and insurance executives—no surprise there, either.)

In identifying what impedes nurses’ ability to be in leadership roles, here’s how the opinion leaders weighed-in:

  • 69.3% noted that nurses are not seen as important decision makers as compared with physicians.
  • 68% noted nurses were not seen as revenue generators like physicians.
  • 62.4% think nurses are focused on acute care and not prevention or health maintenance.
  • 55.8% think nurses lack a single voice in speaking on national issues.
  • 50.9% think nurses lack opportunities to move into leadership positions.

The good news is that the opinion leaders, for the most part, feel that nurses should have more influence in policy, planning, and management, especially around patient safety, improving quality, preventive care in the community, coordinating care, and “helping the system adapt to an aging population.” The top three suggestions, in answer to an open-ended question on what nurses need to do to gain more influence, were: nurses need to make their voices heard (15%), nurses need to have higher expectations and accountability (12%), and nurses needed to improve their image (10%). Read the rest of this entry ?

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Required Reading: Nurses as Champions of Patient Safety

December 11, 2009

Photo from otisarchives4, via Flickr

By Diana J. Mason, PhD, RN, FAAN, editor-in-chief emeritus of AJN. Mason is a member of the National Advisory Committee of Kaiser Health News.

I was delighted to see Kaiser Health News publish a superb commentary by nurse researcher Mary Naylor and health economist Mark Pauly on why nurses are the key to patient safety and quality, the barriers that interfere with nurses being these sentinels, and what can be done to address these barriers. It should be required reading by all policymakers, CEOs of health care organizations, and trustees.

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Saving SimBaby – Teaching Nurses to Speak Up

November 11, 2009

AJNReportsNov09The baby’s condition is going downhill fast. A medical team surrounds the infant, tersely exchanging instructions. The gripping scenario has the participants’ hearts beating fast, but the baby on the table is SimBaby, a manikin with sophisticated robotics that’s used in health care simulation training.

As in a real situation, “there is adrenalin in a simulation,” explains Elaine Beardsley, MN, RN, clinical nurse specialist in the pediatric simulation program at Seattle Children’s Hospital. “Even though it is a simulated environment, people get nervous. People talk more.” However, Beardsley says, the structured communication training within the simulation “cuts the chatter.”

The November AJN Reports focuses on ways that SimBaby is helping teams of nurses and physicians at Seattle’s Children’s Hospital learn to avoid the kinds of communication breakdowns that, studies have shown, can lead to errors in stressful situations. The training includes creating a safe environment in which nurses and residents are encouraged to speak up to physicians “when they perceive mistakes being made.”

“Simulation, in my mind, is about getting us to communicate better,” says Jennifer Reid, MD, assistant professor of pediatric emergency medicine at the University of Washington School of Medicine and Seattle Children’s Hospital and codirector of the hospital’s ED simulation program. “Our training is such that physicians and nurses are usually educated, trained, and practice more or less in parallel. Simulation is an opportunity-a rare one-for us to learn and train together, working consciously on our communication skills. When else do I ask a nurse directly if she has any idea what I as the physician am thinking? When else do physicians and nurses actually sit face-to-face and talk about what it felt like to be a part of that team and the elements of communication that helped or frustrated them?”

Simulation training is increasingly big now in most nursing schools, as well as in some hospitals. Does it increase a team’s ability to work together and to make sure they are always on the same page? Can it help nurses become more confident about alerting a team to potential errors? And what, we wonder, will the future of simulation training look like just ten years from now?

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TCAB: What’s Your Hospital Doing to Improve Care?

October 20, 2009

By Diana J. Mason, PhD, RN, AJN Editor-in-Chief Emeritus

November 2009 report cover

November 2009 report cover

What makes a “good hospital”? A patient might have the best surgeon in the world; but as any nurse will tell you, that patient will die unless the surgeon has a top-notch nursing staff to ensure that the patient is well prepared for the surgery and well supported during the recovery period. Too many hospitals have lost their understanding of what’s essential to ensure great clinical and financial outcomes.  In such hospitals, nurses aren’t included in decision making, have little local authority, are penalized for identifying factors that lead to poor care, and can’t claim excellent team relationships.

The American Nurses Credentialing Center’s Magnet Recognition Program has helped to identify the factors that lead to excellence in nursing care, granting Magnet status to hospitals that provide such excellence. Now an initiative known as Transforming Care at the Bedside (TCAB) has provided the framework and tools for empowering bedside nurses to become  agents for change. TCAB nurses work with other health care team members to improve care processes and effectiveness, focusing on four areas:  the safety and reliability of care, teamwork and job satisfaction, patient and family satisfaction, and “value-added care.” (Increasing the amount of time  nurses can spend with patients by decreasing the time they must spend charting or hunting for supplies would be one example of adding value to care.)

In November AJN is publishing a special report, Transforming Care At the Bedside: Paving the Way for Change, with the support of a grant from the Robert Wood Johnson Foundation (RWJF); it’s available online now. Read the rest of this entry ?

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Nurses to Obama: “Don’t Love Us – Just Put Us at the Table”

October 6, 2009

By Shawn Kennedy, MA, RN, AJN interim editor-in-chief

At the AJN Conference: left to right, Diana Mason, Amanda Stefancyk, Catherine Drous, Teresa Pavone

At the AJN Conference: left to right, Diana Mason, Amanda Stefancyk, Catherine Drous, Teresa Pavone

Speaking Sunday night at the first AJN Conference in Chicago, Diana Mason, AJN’s editor-in-chief emeritus, told the audience about her recent visit to the West Wing of the White House. If you watched the news that week you may have seen President Obama’s declaration to a crowd of nurses: “I love nurses.”

Mason told the conference that she was disappointed in the remark because “that’s not what nurses need.”  Nurses need to be respected for what they  know and for what they do, and then they need to be given a seat at the policy table when strategies for changing the health care system are being discussed.

Right now, she said, “no one is paying attention to the nurse-led models of care that work.” These include  the American Academy of Nursing’s Raise the Voice Campaign; the AARP/Robert Wood Johnson Foundation Center to Champion Nursing in America; the Initiative on the Future of Nursing; and Transforming Care at the Bedside (TCAB), the collaborative initiative of the Robert Wood Johnson Foundation and the Institute of Healthcare Improvement. Read the rest of this entry ?

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Marketers Honing In On Online Nurses

October 2, 2009
Internet Splat Map (jurvetson/via Flickr)

Internet Splat Map (jurvetson/via Flickr)

Nurses, you’re being watched: a marketing Website has an article on the growing influence of nurses online. Let us know what you think. Here’s an excerpt:

. . . Manhattan Research recently released a report about nurses online noting that approximately three out of four U.S. nurses recommend health websites to patients. The study notes that the average nurse spends eight hours per week online for professional purposes, which is just as much time as physicians, and almost all of them use the Internet in between patient consultations. Nurses are also proactive in researching medical product information specifically online – over eighty percent have visited a pharma, biotech, or device company website in the past year.

In addition to the prevalence of the Internet as a research and patient communication tool, nurses are continuing to find their unique voices online through a growing number of prominent nursing blogs such as Codeblog and Emergiblog which both share powerful stories of healthcare from the nurses’ point of view.

Also found today on the Web: Read the rest of this entry ?
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