For the past few years, we’ve highlighted the ECRI Institute’s annual Top 10 Health Technology Hazards report, which provides an overview of new and old technology hazards for health care facilities to keep in mind (read this year’s post here).
Now ECRI has released a new report entitled “Top 10 Patient Safety Concerns for Healthcare Organizations.” The goal of the list, according to ECRI, is to “give healthcare organizations a gauge to check their track record in patient safety.” The list, which will be published on an annual basis, draws upon more than 300,000 patient safety events, custom research requests, and root-cause analyses submitted to the institute’s federally designated patient safety organization (PSO) for assessment. A selection from the top 10 can be found below.
Poor care coordination with a patient’s next level of care
The concern: Gaps in communication about patient care—for example, between hospital and provider, among providers, and between long-term care settings and hospitals—have been reported to ECRI’s PSO. And while it is best practice for hospitals to send a patient’s discharge information to all of a patient’s providers, this doesn’t always happen.
Some suggestions: On reason information doesn’t get passed on, according to the report, is that staff aren’t always able to identify a patient’s other providers. One strategy suggested by the report is for practices to provide current contact information, such as phone and fax numbers, on their Web sites. Electronic health records can facilitate care communication among providers, but the report stresses that organizations must establish procedures that address accessing, reviewing, and acting on the findings in those records.
Failure to adequately manage behavioral health patients in acute care settings
The concern: Despite the fact that patients’ mental health needs must be addressed in addition to their clinical needs when presenting in an acute care setting or ED, events reported to ECRI’s PSO suggest this isn’t always the case. Of particular concern is the incidence of patient violence in these settings. Read the rest of this entry ?